How to Add Live Chat to a Wordpress and Website
Add Live Chat to a Wordpress
Today I will show you how you can add live chat to your website so this is a live chat that we are going to add today you will see what it looks like now if we click here then the chat box will look like this now by adding this live chat you You can give your visitors a much easier way to reach them and you will be able to solve their questions instantly so let's get started. We are going to do it in just two steps. The first step is to create an account on a website called Crisp so Crisp is a live tool that we We are going to use it for our website so just click the link below this article to create an account about crisp and now it will take you to this page to create this account click here and fill in these details so enter your email, password and name then continue Click Enter your website address and your website name now then click Continue and click Finalize to create your account OK so now we have created our crisp account so let's see what it looks like by clicking here and once you feed your account you will reach this live chat inbox so this is a place where you can chat with your visitors now Once you reach this inbox we can go to the second step which is to connect your crisp account with your website so we need to install crisp plugin on our website to connect it so to install the plugin go to our wordpress dashboard and then go to plugins and add new now Click to search for a plugin called Crisp and you will get this plugin so let's click install and activate the plugin and now we have Crisp plugin installed on our website.
Go This is our website now:
Click Go This is our website now linked with Crisp, Sutra Click here to return to our inbox and we will now return directly to our live chat inbox. Now that you have reached this page the live chat will be activated on your website so let's check it out now. So let's see how live chat works next so let's say I'm a visitor and I open the chat directly by clicking here Now if I type a message and press send you can see that we got our message in our inbox now if you want to reply to this message All you have to do is click this message and send your reply and it will be seen by the visitors so you can add live chat to your website and then chat with your visitors so stop it now and come next we live this Make the chat more user friendly by adding a profile picture so to add your profile picture just go to settings click account and your image is here Add now if we go to a site and click refresh you will see that our image will appear here and once the user started live chat live your image appears in these places so you can see that the live chat is more user after adding the image Looks friendly so next let's look at the top five features of crisp live chat so first we are looking at is visitor chat now let's say someone is visiting your website but they are not using live chat even though this user is not using live chat you can still chat with them
Crisp will now show you a notification:
Crisp will now show you a notification here when someone visits your site. Now if I click here you can see the visitor in this area where he is on this map. Now to start chatting with this user just go here and click on this icon and now if we go here E and send us a message You can see that the user has received this instant message so you can cut the channel with any visitor to your site even if they do not start chatting. If you do, you click Start Magic Browse. You can instantly see what users are seeing on your website now. If users move their mouse, you can see it on your screen, and if they scroll down, you'll see where you want it now. This is really useful for users when reso nading in their messages. Also if you want to show the user how to use your website you can click to start the help directly and from your screen you will be able to point and click anywhere on your website and it is user They can be seen by the screen you can click on the links and yours
This site is very useful if you want:
This site is very useful if you want to guide the user on how to use your website so it is a great feature of crisp live chat so let's see the third feature called trigger now let's say someone landed on your page When you want to send a message, for example, when someone visits your site, you can say something like this. And click the triggers Click the new trigger now and then turn it on now as we want to show a message to the visitor We turn it onAnd add our message here and type our message then click to add message so we should choose when you want to display this message so let's scroll down and here you have different options when you can display your message so i I'll choose after the delay and put a four second delay to show the message
So now we have set up the trigger:
OK so now we have set up the trigger so let's click the save trigger and now we have successfully set up our automatic message now if any visitor goes to our site and four three to one Since you can see that he has now received our message if the user clicks the reply and sends you a message you will receive a notification and we can reply by clicking here so how can we automatically send the message to your viewers see the next four Now if you want additional help responding to live chat, you respond to live chats You can add many more people to report, so click here to add additional operators and click Add Operator. Now select the role. Members and enter their email. Then click on the inviting operator and now an invitation will be sent directly to their live email. All they need to do to access the chat is go to their inbox, open the invitation they received and click Accept, and once they do, they'll be able to access the chat directly and respond to messages, so how can you add operators to your live chat?
Then let's take a look at the final feature:
Then let's take a look at the final feature that chooses your availability in live chat. Now if we go to our site, you can see that it is supported online here. Now if you are not always available in live chat, you can choose when you want to be online. Next let's see how you can determine your availability in live chat Go to settings to choose when you want to be online now and click availability Now go to enable availability schedule and when to turn it on so you can choose the days you want to be online now Saturday is going to uncheck and now I have chosen Monday to Friday as my available day Next we can add our time by clicking here and now choose the time when you want to be online so I am going to pick six from nine and click add so
Now we want to keep the days and times :
Now we want to keep the days and times online so let's see a demo of how this site will be displayed on our site so let's say it's Sunday and a use The user trying to chat with us will be notified that we are offline so we can determine your availability in live chat this way so if you want to reply to live chats you will not be in this inbox all the time you can use the crisp mobile app chat on your mobile Notifications so you can find the links to the app below this video so we say we can add a live chat to your site and then chat with your visitors now to create your live chat account just click here and it can create your account
The site will take you to the Cripps web site so if you want to find more useful listings for your site, just go to the website liners / tools to find the best tools on your site.